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Customer Comments


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We are delighted to receive your feedback, here are just some of the comments we've received. If you would like to leave feedback please send us an email

Customer Comments:
Claire J
Thanks very much Theresa for the prompt delivery and the help you gave me to get exactly the sampler I wanted for my son's wedding. I will certainly visit this site again.

Hello Theresa. I'd just like to say how pleased i am to have found your web site. Im a cross stitch fanatic and literally do one after the other. I find its a great way of winding down at the end of the day plus i like giving finished ones to family and friends. I have to drive approx 20 miles to nearest craft store in order to get my threads etc and this is because 2 local suppliers have closed down. Finding your web site has made my day. From now on, i will use your web site for all my cross stitch bits and bobs. Thankyou.

Anne Skinner
Such a wonderful website with so many products to buy. Customer service is more than excellent. Thank you for all of your help.

karen harding
I have just found your web site and its wonderful the thing is i don;t know what to buy first thank you for such a lovely selection to choose from karen

Just a little thank-you for sending the order so promptly - received it today!! What brilliant service!!

You have provided fantastic service and hopefully be will be able to deal with you in the future.

Just wanted to say thanks for my goods, received them nice and quick.

Thank you for the speed in which you sent my order, i received it yesturday

I have just this evening returned from holiday to find all wools as ordered waiting for me. Thank you very much.

Many thanks, it was my first visit to your site and i'll be back soon

Received today. Thanks very much for sending it so quickly.

The item has been received in perfect condition and is excellent. Thank you.

Thank you very much for your quick response to my order. Forty hours from putting in an order and having it on my doorstep is good going by you and Royal Mail.

Dear Theresa, Just a quick word of thanks. GREAT SERVICE, GREAT PACKING, GREAT PRODUCT, GREAT DELIVERY, I think that just about sums it up... Will no doubt be back. Thanks again

Needle threader arrived safely and works a treat. Frame set up, canvas stretched and stitching away. Thanks for your help.

Hi Theresa Thanks very much, I received my items yesterday. Thanks for sending them so soon.

Fabric arrived this morning. Thank you for the very helpful serivce and I look forward to shopping with you again in the future.

Thank you very much for your help.

Very prompt service, thanks again.

Hello Theresa, My order arrived at 10-30am yesterday morning (Wednesday). Thanks for your help and your prompt despatch of the order.

Hello - all have arrived fine. Many thanks for both items and great communication. Will be back!!

Just to also let you know I have added you too my favourites and will be planning to buy from you again, I have already seen another couple of kits that I would like. Thanks for all your help.

Hello Theresa, Many thanks for the very prompt sending of my order

Dear Theresa, Thank you very much. I got everything on Saturday and in perfect condition! I will probably be buying more in the future and I will definitely buy it from you. Thanks again and have a good day!

Thank you Theresa I am sure I will use you in the future. It beats battling the weather and waiting for buses for a long trek into town.

Dear Theresa, Thanks very much for the fairies, they flew in this morning!

Hi Theresa, Thank you for your great service. Afghan arrived this morning so pleased tried every where even America to get hold of this, you will here from me again

Thanks for speedy delivery of sewing threads - much appreciated

The price is very friendly and with the current exchange rate of the British Pound it's still friendly with the postage to The Netherlands added!

Hi thank you so much for getting my order to me it arrived on Tuesday all I can say is, a wonderful service

Have received my order, thankyou. I really impressed with the service you offer. I had my order with me within 2 days of ordering. Your a god send. The cross stitich im doing takes a lot of threads and by having your service available, its meant that i dont have to wait to replace them. My nearest store is Hobbycraft which is a 45 min drive so not all convenient.

Mrs K
Hi theresa, we have recieved the parcell,many thanks for the speedy service and keeping us updated , thanks again.

Thanks Theresa, Received in good order ... and very good time!

received my order. Thank you for the excellent service

Hi Theresa. Thank you very much for your prompt and efficient service. I will certainly recommend you to any friends who are interested.

Thank you very much for your superfast processing of my order. I am absolutely delighted with the item, and look forward to dealing with you again.

Margaret O
Dear Theresa, Thank you so much for speed and efficiency in dealing with my order. I cannot believe that I placed my order late yesterday afternoon and it has arrived this morning.

Hi Theresa, Just to say thank you very much for the sampler, it arrived last week. I will really enjoy doing it. Also, thank you very much for the service, it was fantastic.

Thank you for the super sewing items, they arrived yesterday! Very quick service! I shall be ordering again from you in the future

Dear Theresa Thank you for the prompt despatch of my order, and the balance which arrived yesterday. I had trailed round several shops looking for the wools i needed for my new tapestry,i know where to go next time.

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